Instagram DMs, WhatsApp, web forms and missed calls, captured in one place, qualified against your own price list, and booked into your diary. Your number doesn't change and there is nothing to install.
A full front on a Mk8 Golf R, collected Friday. He messaged four studios that afternoon and booked with the one that answered first.
How much for a full front on a Golf R? Picking it up Friday.
Sorry, been on a car all day. What year is it?
How much for a full front on a Golf R? Picking it up Friday.
Which year is the R, and front only or track pack? Full fronts on the Mk8 start around £1,650.
Mk8, 2024. Front for now. Can you do it before Friday?
A full body is two to five days with gloves on and slip solution on your hands. Most trades are between jobs at some point in the day. Installation work is not.
Instagram carries the buying journey in this industry and offers no CRM, no follow-up and no queue. A £4,000 job sits in the same inbox as everything else.
Car, coverage, condition, timing. Every round trip costs you people, and a buyer spending four figures is comparing three to five studios at once.
Instagram, WhatsApp, website forms and unanswered calls. Your advertised number stays exactly as it is — calls you miss divert in the background and receive a text inside a minute.
It states you are on a car until five and asks the four questions you would ask: which vehicle, which package, when it is available, and where they are. It never claims to be you.
Every figure sent comes from a price list you wrote, always framed as subject to seeing the car. The final quote remains yours in every case.
Straight into your calendar against real availability, or onto your phone as a completed card. At five o'clock you open qualified jobs rather than unread messages.
A nudge the next day on anything gone quiet. Existing film, damaged paint, insurance and trade work escalate to you immediately. Every Monday you receive the numbers in pounds.
Thirty days' notice either side, no lock-in. If your enquiry volume does not clear the fee comfortably, you will be told so on the first call rather than after the setup invoice.
I'm Ronan Cantwell. I build enquiry handling and follow-up systems, and I work with PPF and detailing studios specifically. The messages go out under your studio's name, so they have to read like they came from someone who knows the difference between a track pack and a full front.
Cantwell Automation is new and does not pretend otherwise. There is no wall of logos and there are no invented testimonials. What there is instead: published pricing, a system built and monitored by the founder rather than queued in software, and an honest answer on the first call about whether the numbers work for your studio.
Usually after five, sometimes after nine. Open Instagram and compare the timestamps on your last five replies against when each message arrived. That gap is the entire product. If it is consistently under ten minutes, this is not for you.
It never presents itself as you. It states you are on a car until five and asks the questions you would ask. That reads better than silence and considerably better than a reply at midnight.
Then the value is mix, not volume. At present a £400 interior detail and a £5,000 full body receive the same response time and compete for the same slot. Qualifying at the door puts the high-value work in the diary first, with a deposit to hold it.
It cannot calculate. Every figure it sends is retrieved from a price matrix you supply, and every message states the figure is subject to seeing the vehicle. The binding quote is always yours.
No. Your advertised number is unchanged. Unanswered calls divert in the background and the caller receives a text within a minute. Nothing on your van, your website or your listings needs updating.
Your price list, access to your business Instagram and WhatsApp accounts, your calendar, and roughly ninety minutes across the first week. After that it runs, and the results arrive every Monday.
It is used to answer that customer's enquiry and nothing else. It is never sold, shared or reused. Systems are hosted in Europe, you remain the data controller, and the full processing terms are agreed in writing before anything goes live.
Bring your phone. We go through your last twenty enquiries together and establish what the response gap is currently costing, including if the answer turns out to be too little to act on.